Council IT Service Centre

YouTube 1

• YOUTUBE: How To - Get Stats for Monthly Report

Qikkids 1

• Qikkids - PC - Printing Error (Printing to wrong printer)

PaperCut 2

• PAPERCUT: How To - Add New User Address
• PAPERCUT: New User Interface (2020)

InfoCouncil 2

• INFOCOUNCIL: How To - Add Document Type Custom Property
• INFOCOUNCIL: How To - Change the verbosity of Logging

VPN 2

• VPN: How To - Add N Drive
• How to install and configure Fortinet VPN

Irfan Viewer 1

• IRFAN VIEWER: How to - Resize an image

Outlook 13

• Outlook - PC - Add a shared outlook inbox
• Outlook - PC - Change Signature
• Outlook - PC - Stuck on "The folder is updating"
• Outlook - Stuck on "loading profile" and has a white box (VER#01)
• Outlook - Stuck on "loading profile" and has a white box (VER#02)

View all 13

Word 2

• How to reinstall InfoCouncil
• Word - PC - "Could not create the work file" Error

Onboarding / Offboarding 0

Authority 20

• AUTHORITY - How To: Manage Doc. Attachments
• AUTHORITY - How To: Modify WORD Templates
• AUTHORITY: How To - Add Authnorm.dot to Word
• AUTHORITY: How To - Add Authority Add-Ins Ribbon in Word
• AUTHORITY: How To - Add new Street Type/Name

View all 20

BIS 2

• BIS EOFY Process
• BIS: How To - User Guide

EFTPOS 1

• EFTPOS: How To - Fix 'EFT Already In Use' Error

Civica Helpdesk 1

• HELPDESK: How To - Log a Helpdesk Ticket with Civica

Drains 1

• GIS: How To - Install Watercom 'DRAINS' Software

AVAYA Phone 4

• AVAYA: How To - Log into desktop phone
• AVAYA: How To - Set up Voice mail
• AVAYA: How To - Factory Reset of Individual Handsets
• AVAYA: Checking Currency of System Security Certificate

EFTPOS Machine 1

• EFTPOS: How To - Reset EFTPOS machine

Monitors 1

• MONITOR SCREEN: How To - Fix white bar across the top of your screen

Printers 1

• PRINTER: How To - Fix 'Follow Me' Print Error

Networking 3

• NETWORK: How To - Fix WiFi Connected But No Internet
• BUILDING PORT MAP
• NETWORK: Manual Configure DNS Servers

CCTV 1

• Milestone CCTV Video Tutorials

User accessible settings and features 2

• Add/Remove startup apps.
• ACTIVE DIRECTORY: Add email Alias and make it Primary

Admin accessible settings and features 2

• How to fix "Activate Windows"
• How to alter U:\ Drive Folder Permissions for specific user

ECM Integrations 1

• ECM Outlook Integration Proceedure

Database 1

• Backup BIS Database

Software 2

• Conquest Compatibility Mode "Blank Screen" Fix
• Conquest Opens with White Screen

General 2

• GENERAL: How To - Login to Council Webpage
• SQUIZ updatinf of CHC webpage

General 1

• CouncilWise/Propertywise Version Upgrade proceedure

Standards Australia 1

• STANDARDS Australia (ADMIN Instructions)

TheList 1

• HOW TO USE: Single Sign-on for TheList

VPN 1

• Tech Bites - VPN Configuration