Council IT Service Centre

See Attachment for Managing Document Attachments (DocLoader) in Civica

Navigate to \\WWCSV04\Authority\Templates Find the Template you are wanting to modify 337 Template 337W.DOT Right Click on the file and click open the...

The Word Template plugin for Civica is required for specific tasks where the user needs to have pre populated Templates for specific tasks such as Developme...

1: Open a blank Microsoft Word document 2: Click on the File menu in the upper left-hand corner of Word 3: Click on Options (second last from the bottom o...

1. Open Authority Live (https://live-authority.warwyn.tas.gov.au/Authority) 2. Click on the cog icon (to enter admin mode)   3. Click on the search ...

How to copy the latest Authority Live Environment to the TEST (non-live) environment. Please see attached procedure (Supplied by Chris Marks Edited By M...

Issue: 'Terminal Still Active' error message showing Fix: 1. Open terminal control (i_re004) 2. Find terminal number 1 3. Click 'U...

Issue: Error message showing "PC-EFTPOS in use (No operator specified); wait for availability" Fix: The folder you are looking for is ...

This is a fix for the flashing screen issue (Flashity Flash Flash as some of the employees have named it) in Authority. Step One: Open the registry edit...

Issue: If Civica is running extremely slow when running reporting in Excel it may be a problem with the 'Civica Reporting.xla add-in' pointing t...