Civica uses an .xml file supplied by the ATO in order for Civica to securely talk to ATO servers to lodge STP reports.
This file is downloaded from within Councils ATO login portal and needs to be saved into a specific location on Councils
authapp server.
1. Log in to Council ATO portal and download the new STP .xml file
2. Save it locally and email a copy to IT helpdesk
3. Create a new folder in the archive Folder for the date you are updating e.g. 14032026
4. Copy The existing .xml files to this archived folder
5. Save a copy of the .xml file as 2 different names into the following folder on Council wwcauthapp server
- D:\KeyStore\WWC\KeyStore.xml
- D:\KeyStore\WWC\keystore-new.xml
6. Open Civica and enter admin Access
7. On the RHS panel Go to System -> Web Platform -> Application Property Groups
8. Under Search All property lists Search for "keystore"
9. "Update" the two entries accordingly in this dialog and then Exit admin access

- The old .xml files are now archived and the new ones are active,
- Please check with Payroll on the next subsequent STP report submission that all is working.
- NOTE: To Find the STP AUSKEY look into the XML File located on \\wwcauthapp\D:\KeyStore\WWC an locate the "ABRD:" String and ensure this is sent to payroll to update their STP procedure sheet